Most events are 16+ admitted with I.D. / under 16 admitted with a parent or guardian. Please check the event listing to confirm age restrictions for the date you plan to attend.
Yes, you’ll need valid (not-expired) photo identification to enter the venue regardless of age. If you are over age 21 and wish to purchase alcohol, you’ll need your I.D. to pick up an age-verified wristband, too. (Acceptable types of I.D. include a state-issued Driver’s License, Learner’s Permit or Identification Card, Passport, Military or Tribal I.D.)
We don’t have regular box office hours during the week, but you can purchase tickets 24/7 on our website.
All ticket sales are final. Refunds and exchanges are not available.
Buyer beware: we can’t guarantee the authenticity of tickets purchased via a third-party, and tickets on third-party websites are almost always more expensive than face value.
To guarantee the tickets you purchase are authentic and priced as low as possible, please purchase your tickets exclusively via our website.
Unfortunately no, the show is sold out.
Please contact TicketWeb customer service at [email protected] for assistance with your order
We’re in the heart of downtown Syracuse in the bottom level of the Jefferson Center, steps away from Armory Square and the Landmark Theatre.
Street parking is available on Jefferson, Salina, and Fayette Streets. (Please note, parking meters are on until 6pm Monday – Saturday). Paid parking is also available in the Onondaga Tower Garage. Parking is not available in Bank Alley.
We’re served by Centro Bus stop at S Salina & E Jefferson Streets.
Yes, we are accessible to folks who might have any mobility issues. Please notify our staff when you arrive.
No re-entry is allowed.
In accordance with New York State’s Clean Air Act, no smoking or vaping is permitted inside The Song & Dance.
Yes, we have alcoholic and non-alcoholic drinks available for sale.
Most shows are general admission standing unless otherwise noted on the event page, but we have some bar-style seating available on a first-come, first-served basis.
Coat check is available on a seasonal, per-event basis.
Drop us a line at [email protected] and we’ll do our best to find it for you.
In general, cell phones and small point-and-shoot cameras are permissible. Flash photography and professional cameras with detachable lenses are not permitted.
Please note the photo policy is subject to change, as per the event/artist.
Professional recording audio or video is not permitted.
Small handheld or fanny pack-style bags are allowed but subject to search before entry. Larger bags are not permitted. (Please note this policy can change per the event/artist).
After Dark Presents is the exclusive live music promoter for the venue. Please reach out to [email protected] with booking inquiries.
The Song & Dance is available for private and corporate event rentals. Please fill out the form on our Private Events page with info on your event and we’ll get back to you shortly.
Prohibited items at The Song & Dance include but are not limited to the following: firearms, ammunition, knives, or weapons of any kind; mace or pepper spray; restraining devices; fireworks or flammable objects; outside food or beverage, laser pointers, professional camera or recording equipment, selfie sticks, personal seating.
If you have any other questions please send us an email at [email protected]